What is the role of "Case Management" in the Epic system?

The role of "Case Management" within the Epic system is fundamentally centered on the coordination of patient care and ensuring that patients have access to the necessary resources throughout their healthcare journey. This function involves assessing patient needs, developing individualized care plans, and collaborating with various healthcare providers and teams to facilitate appropriate interventions.

Effective case management helps to streamline care transitions from different stages of treatment and ensures continuity of care, which ultimately leads to improved patient outcomes. By focusing on coordination, case management addresses not only the medical aspects of a patient's needs but also psychosocial and community factors that may influence their health.

In contrast, the automation of billing processes focuses on the financial aspects, not the care logistics and patient navigation. Resource management alone does not encapsulate the breadth of case management's responsibilities, which encompass more than just managing hospital resources. Additionally, limiting patient access to care services would contradict the primary objective of case management, which is to improve patient access and quality of care, making this option inconsistent with the true purpose of the role.